# About Toronto Hoarding Cleanup | 15 Years of Zero-Judgment Cleanup URL: https://torontohoardingcleanup.ca/about/ Since 2010 # About Toronto Hoarding Cleanup: 15 Years of Zero-Judgment Work Toronto Hoarding Cleanup [/ →](/) is a Toronto team of hoarding, biohazard and trauma remediation specialists. In 15 years we have restored more than 1,400 homes, units and estates across the GTA, always from unmarked vehicles, always with a written scope and always without judgment. ![Three crew members in PPE standing in a restored living room, seen from behind](/images/misc/three-cleanup-crew-members-in-white-tyvek-suits-se.webp) - IICRC S540 & OSHA 1910.1030 Trained - 15 Years Toronto Experience - WSIB & $2M CGL - 5-Star Compassion Rating - Licensed Biohazard Carrier Our Story ## It Started With One Scarborough Bungalow In 2010, a Toronto family faced something thousands of GTA families face every year. An aunt had lived alone for 15 years in a 1960s Scarborough bungalow, and slowly, the house had become unlivable. Rooms had filled. The basement was damp. The kitchen no longer worked. When the family finally stepped in, they called every company they could find. The quotes fell into two groups. Some were shame-based, with crews who talked about the house as if the person living there was not standing right beside them. Others were truckload-priced, offering to haul everything to landfill with no sorting, no decontamination and no idea what the final bill would be. Nobody offered to sit down with the family, sort the photos from the papers or clean the home properly once it was empty. That experience became this company. Our founder trained in IICRC S540 trauma and crime scene cleanup and biohazard remediation, then hired a crew who could do two jobs at once: the technical cleanup and the family mediation. Everything since has been built around the same three ideas. Unmarked vehicles, so nobody's private crisis becomes a street event. Zero judgment, so people can ask for help without feeling small. A documented scope, so families know exactly what will happen and what it will cost. Fifteen years later, our crews work in every part of the GTA, from downtown towers to Kleinburg estates. We are an approved vendor for Toronto Community Housing and several property management firms, and we specialize in Toronto Property Standards Orders under Municipal Code Chapter 629. But the work still starts the same way it did in that Scarborough living room: with a crew lead sitting down with a family and listening first. ![Two unmarked white cleanup vans parked on a quiet residential street](/images/features/two-unmarked-plain-white-cleanup-vans-parked-side-.webp) 15 Years in Toronto 1,400+ Properties completed 10 GTA cities 24/7 Discreet response What We Stand For ## 4 Values Behind Every Job ### Zero Judgment We never use shame words, never lecture and never comment on how a home got this way. Hoarding is a health condition, and people deserve respect while they get help. ### Discretion Unmarked vans, plain clothes outside, PPE on inside and nothing on the curb for the street to read. Conversations stay between us and the family. ### Documented Honesty Published CAD prices, a written itemized scope before work starts and no truckload surprises. If we got the estimate wrong, that is on us. ### Nothing Lost by Accident Every item is sorted with family into keep, donate or discard. Photos, papers and keepsakes are hand-sorted on every job, everytime. ![Two remediation technicians in Tyvek suits and respirators seen from behind in a cleaned living room](/images/misc/two-remediation-technicians-in-white-tyvek-suits-a.webp) Meet Our Team ## The Toronto Hoarding Cleanup Crew IICRC S540 Certified Hoarding & Biohazard Remediation Team The Toronto Hoarding Cleanup Crew has spent 15 years clearing and decontaminating hoarded, biohazard and trauma-affected homes across Toronto and the GTA, with 1,400+ properties completed. The team works from unmarked vehicles, sorts every item with families and documents scope for adjusters, executors and Property Standards Order inspectors. Every guide, service page and location page on this site is written and reviewed by the crew. We sign our work as a team because that is how we do it: crew leads, technicians and the office staff who answer your call at 2 a.m. all share the same standards. IICRC S540 Trauma and Crime Scene CertificationOSHA 29 CFR 1910.1030 Bloodborne Pathogen TrainingWSIB RegisteredLicensed Biohazard Waste Carrier Credentials ## 6 Credentials You Can Ask Us to Prove Never take a cleanup company's word for it. Ask for certificates, WSIB clearance and insurance documents. We send ours on request. ### IICRC S540 Trauma and Crime Scene Certification The industry standard for assessing, containing, removing, decontaminating and verifying biohazard and trauma scenes. ### OSHA 29 CFR 1910.1030 Bloodborne Pathogen Training Exposure control, PPE and regulated waste handling, with crews vaccinated for hepatitis B. ### WSIB Registered Every crew member is covered by Ontario workplace insurance, so injuries on your property are not your liability. ### $2M Commercial General Liability Coverage certificates available to condo boards, property managers and Toronto Community Housing on request. ### Licensed Biohazard Waste Carrier Regulated waste leaves with a licensed carrier and an O. Reg. 347 manifest you can give your insurer. ### Approved Toronto Community Housing Vendor We also work as an approved vendor for several GTA property management firms. ![Equipment bay with HEPA air scrubbers, folded Tyvek suits and two unmarked vans](/images/maps/organized-equipment-bay-with-hepa-air-scrubbers-fo.webp) ### Equipment we bring HEPA negative air machines and vacuums, hydroxyl generators, steam extractors, moisture meters, ATP testers and a full range of Tyvek, nitrile and N95 or P100 respiratory protection. ### Who we work with Families, executors and estate lawyers, landlords and condo boards, insurance adjusters, hospital discharge planners, case workers and Municipal Licensing & Standards inspectors. ### Where we work Toronto, Scarborough, North York, Etobicoke, Mississauga, Brampton, Vaughan, Markham, Oakville and Richmond Hill. See all service areas [/service-areas/ →](/service-areas/) . ![](/images/misc/two-remediation-crew-members-in-white-tyvek-suits-.webp) 24/7 Discreet Response Across the GTA ## Talk to a Crew Lead, Not a Call Centre Whether it is your home, a parent's home, a rental or an estate, the first conversation is free and private. We will listen first, then tell you plainly what we would do and what it would cost. Call (416) 900-4982 [tel:+14169004982 →](tel:+14169004982) Request Confidential Assessment [/contact/ →](/contact/) - Unmarked vehicles - Written itemized scope - IICRC S540 certified - Written workmanship warranty